No. 04

Workforce Behavior

The 5am Signal.

What the time employees seek mental health support tells us about how benefits should be designed.

Author

Katherine Lambert

Published

May 3, 2026

Read time

20 min

70%

Of mental health AI sessions occur outside working hours

Thoughtful pilot data, 2026

~40

Sessions per month before 9am in early employer pilots

Thoughtful, 2026

83%

Of Americans report experiencing workplace stress

APA, 2025

5%

Average global EAP utilization — unchanged for a decade

SHRM / NBGH, 2024

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